Influencing Skills Workshop
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The workshop pack comes with a preparation guide, full script, a DVD containing slides and video content to use during the course and printable student notes.
If desired the Balance Learning interactive course or workbook of the same title can be used as pre-work for this practical course.
The course design is modular and can be given as a full classroom day or you can pick and mix the modules you feel appropriate to create a shorter course.
The simple to use guide can be used by trainers or managers wishing to develop their team.
SESSION1: INTRODUCTION TO INFLUENCING
At the end of this session participants will have:
- Recognised the advantages of using influencing rather than manipulation and command for altering peoples’ actions.
- Outlined a workplace situation they want to influence and identified the benefits they will receive from doing so.
- Understood the timetable for the day and how their objectives will be addressed.
SESSION 2: PLANNING TO WIN/WIN
By the end of this session participants will have:
- Practised working through the key elements involved in planning influencing tactics.
- Chosen the appropriate influencing tactics for specific situations.
- Recognised the approaches used for different influencing tactics.
- Started to develop their own influencing tactics
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SESSION 3: COMMUNICATING PERSUASIVELY
By the end of this session participants will have:
- Identified the preferred thinking patterns of characters in a video case study.
- Participated in a discussion to identify another person’s values and priorities.
- Reviewed the basics of good communication and evaluated their own strengths and weaknesses.
- Participated in or observed efforts of one person to influence another person.
- Identified an influencing target’s thinking pattern, value, priorities, false realities and developed strategies for appealing to these characteristics.
SESSION 4: INFLUENCING YOUR TEAM
By the end of this session participants will have:
- Analysed the current focus and stage of growth of a team from their workplace.
- Developed strategies for influencing their team's progress regarding content and process issues.
- Determined the role of each person on their team and identified where he or she fits on the parent/child/leader/follower matrix.
- Developed a set of influencing actions for some or all of these team members.
- Participated in or observed a role play situation in which a team member's role is identified and an appropriate influencing strategy chosen.
- Developed an action plan based on their team analysis which they take back to the workplace.
SESSION 5: INFLUENCING IN MEETINGS
By the end of this session participants will have:
- Evaluated alternative meeting scenarios, determined which used influencing successfully and explained why.
- Developed a meeting plan.
- Identified the reasons people fail to participate in meetings and practised methods for encouraging participation.
- Role played a meeting where they have to promote a proposal.
- Developed an action plan for improving their influencing effectiveness during a meeting.
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