The Freedom of Information Act 2000 was passed to encourage openness and accountability in the Public Sector. Balance Learning's short Freedom of Information course explores what the Act covers, the publication scheme, how the public can access information and how to respond to requests.

This course provides employees with information on rights and responsibilities, identifying an FOI request, exemptions, the duty to advise and assist, and what you need to do to comply.

• What is the Freedom of Information Act?
• What it Means to You?
• So what is an FOI Request?
• How Do People Access Information?
• Our Duty to Advise and Assist
• Identify is this is Exempt
• What Next?
• What Should You Do To Prepare Yourself?

Key Learning Outcomes

• Describe what the FOI is, and what types of information it covers.
• Describe the ‘publication schedule’ and where it is located.
• Describe how members of the public can access information.
• Know how to identify an FOI request
• Know how to respond to an FOI request.
• Know who to go to for help and advice.