Online purchase options include: Single learner, Trainer/10 learners and interactive DVD.

Corporate licenses: from £14 pounds a learner please call 0845 456 0465 or fill in the box below for more information.

Course Description

Whether it’s increasing sales or expanding a customer base, businesses and organisations have strategic goals they must reach if they are to succeed. Managers and supervisors need to ensure that they and their teams are doing their part to make these goals a reality.

This course will provide a framework for positive formal reviews and show you how to successfully link rewards, recognition and performance. It will help you build a team of skilled and capable people who are focused on success.

Course Topics

Module 1 (24 mins) Evaluation and Review Meeting
Performance Evaluation
The Performance Review

Module 2 (32 mins) Getting Ready to Review
What you can achieve
Preparation

Learning Outcomes

Once you have completed this course, you will understand the role of performance management in creating a high performance culture. Specifically you will be able to:

• Understand that through Performance Management you can improve an employee’s behaviour, skills and knowledge, but not his or her personality or talent
• Ensure that people have the tools to do their job
• Monitor and improve your own performance
• Understand the importance of preparation in the performance review process
• Follow simple preparation steps
• Understand how to assess performance against three different methods: objectives, strengths and weaknesses, and specific incidents
• Understand the likely impact of a performance evaluation on the individual
• Recognise the need to develop an approach to a performance review that suits the individual
• Understand your role within a formal assessment
• Recognise effective ways to begin a performance review
• Keep a performance review flowing positively
• Effectively praise and recognise performance
• Bring the review to a positive end
• Recognise some typical “dos” and “don’ts” when reviewing performance

Audience: First line managers, project managers and team leaders.