Coaching is one of the most effective ways of improving people’s skills, understanding and enthusiasm, so they give their best performance. It’s a management skill that takes commitment but, when done well, the payback is immense – motivated team members who are focused on success.

This course helps you develop a structured approach to coaching. It helps you to recognise good coaching opportunities and plan successful coaching programmes. It helps you to prepare and carry out productive coaching sessions and adjust yuo coaching style to suit the person and the situation.

Module 1 (16 mins) Planning to Coach
Planning Coaching

Module 2 (31 mins) Coaching in Practice
Your Coaching Skills
Getting Started

Module 3 (32 mins) Coaching in Practice
Maintaining Momentum
Reviewing Success

LEARNING OUTCOMES

Once you have completed this course, you will understand that there’s an art to bringing the best out of people. Specifically you will be able to:

• Understand what coaching is, its benefits, and how to overcome common barriers to coaching and being coached.
• Plan a coaching project and know how to pick when, what and who to coach, and know how to plan your coaching approach according to the learner’s performance and motivation.
• Identify effective coaching skills, and understand the differences between coach (push) and learner (pull) centred behaviours.
• Assess your own core coaching skills and develop a self-development plan.
• Use the GROW (Goals, Reality, Options and What) model to plan effective coaching sessions.
• Assess the coaching relationship – understand the importance of feelings, and know what to do if the relationship is working and what if it isn’t.
• Define and review benchmarks of success – for the learner and for yourself.

Audience: Anyone who needs to coach including managers, supervisors, team leaders, specialists and experts.