Balance Learning has a number of titles available in a variety of delivery formats. Our titles range from management development, communications and customer service to compliance, e-induction and our new Xpert Factor series. See below for our full list.
- Leadership and Teamwork
- Coaching for Performance
- Managing Meetings
- Managing Conflict and Difficult Behaviour
- Set Performance Expectations
- Monitor and Manage Performance
- The Performance Review
- Preparing to be Outstanding
- Sales Through Service Skills
- Complaints and Angry Customers
- Demanding Customers
- Creating Powerful Presentations
- Delivering Powerful Presentations
- Influencing Skills
- Problem Solving
- Effective Time Management
- Health and Safety
- Equality and Diversity
- Age Discrimination
- Data Protection Act
- Freedom of Information Act
- Child Protection Act
- Government Protective Marking Scheme