This course will provide a framework for positive formal reviews and show you how to successfully link rewards, recognition and performance. It will help you build a team of skilled and capable people who are focused on success.

Click on the icons below to view details of the course in your chosen delivery method.

Module 1 (32 mins) Getting Ready to Review
What you can achieve
Preparation

Module 2 (24 mins) Evaluation and Review Meeting
Performance Evaluation
The Performance Review

Key Learning Outcomes

Once participants have completed this programme, they will understand the role of performance management in creating a high performance culture. Specifically they will be able to:

Understand that through Performance Management they can improve an employee’s behaviour, skills and knowledge, but not his or her personality or talent.
Ensure that people have the tools to do their job.
Monitor and improve their own performance.
Understand the importance of preparation in the performance review process.
Follow simple preparation steps.
Understand how to assess performance against three different methods: objectives, strengths and weaknesses, and specific incidents.
Understand the likely impact of a performance evaluation on the individual.
Recognise the need to develop an approach to a performance review that suits the individual.
Understand their role within a formal assessment.
Recognise effective ways to begin a performance review.
Keep a performance review flowing positively.
Effectively praise and recognise performance.
Bring the review to a positive end.
Recognise some typical dos and don’ts when reviewing performance.

Balance Learning Classroom Resource Packs have been designed to make it easy for trainers and line managers to deliver classroom sessions to help students develop skills and understanding. Each pack includes:

A Workshop Guide
Reproducible Student Handouts
DVD or CD-Rom containing slides and video clips

For more information about our Classroom Resource Packs please click here.

The Performance Management workshop pack complements all three courses in Performance Management Suite. The workshop is split into 2 main parts, each of which can be run on a stand-alone basis or as a complete workshop if using
the workshop to support a mix of the courses.

The purpose of this workshop is to give participants an opportunity to develop and practise the skills they need to successfully use Performance Management. It will help participants develop their skills through constructive peer and trainer feedback, gain practical experience using a Performance Management model and increase their confidence to use Performance Management.

Sessions include:

Introduction: What's in it for you?
Defining Expectations
Establishing a Clear Understanding
Giving and Receiving Feedback
Problem Solving
Developing Performance
Performance Evaluation
The Performance Review
Performance Outcomes

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Our unique three-step approach is the flexible blend of the above e-learning, CD-Rom or DVD learning with our dynamic classroom techniques and practical workplace activities. Our blended process is flexible and its components can be used in a variety of combinations.

This training blend can be scheduled and automated by our easy-to-use piece of software, The Balance Portal, which has an optional 360° feedback module. Alternatively, online components can be used within a SCORM compliant LMS.

During the Action activities, the emphasis is very much on helping the participant use opportunities within their normal working environment to implement their new knowledge and or skills. They will be building confidence outside the protected environment of the classroom sessions.

Participants are assigned Action Dimension™ Activities at regular intervals via email. This is the trainer’s opportunity to support the participants as they take the knowledge and skills they’ve learned and apply them to real workplace situations.

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