About Balance Learning's Customer Service Titles

Balance Learning’s Customer Service programmes are being used by front line customer service providers including professionals offering a service face to face and on the telephone.

To read detailed information about the titles in the Customer Service Library, click the title list below:

Customer Service Course Availability

E-learning Interactive DVD Classroom Resources Blended Learning
Preparing to be outstanding
Preparing to be Outstanding available as e-learning
Preparing to be Outstanding available on Interactive DVD
Preparing to be Outstanding available as Classroom Resources
Preparing to be Outstanding available as a Blended Learning Programme
sales through service skills
Sales Through Service Skills available as e-learning
Sales Through Service Skills available on Interactive DVD
Sales Through Service Skills available as Classroom Resources
Sales Through Service Skills available as Blended Learning Programme
complaints and angry customers
Complaints and Angry Customers available as e-learning
Complaints and Angry Customers available on Interactive DVD
Complaints and Angry Customers and Demanding Customers available as combined Classroom Resources
Complaints and Angry Customers available as Blended Learning Programme
demanding customers
Demanding Customers available as e-learning
Demanding Customers available on Interactive DVD
Demanding Customers available as Blended Learning Programme
Key Highlights for your information

Balance Learning's programmes are available in 5 formats. Click here to view the customer service availability or click the links below to discover more about each format:

E-learning/CD-Rom

Interactive DVD

Classroom Resources

Blended Learning

Need access to demo the full Customer Service library? Call us now on 01189 811100 or click below.Register for Customer Service programme demos

Purchase each title separately or purchase the complete Customer Service library.

The Customer Service Library costs as little as £6,800 on Interactive DVD.

To buy online, visit our shop at www.balanceshop.co.uk.Purchase online at the Balance Shop

 
 
 
For more information about Balance Learning please call the Balance Team on 01189 811100 or visit our website at www.balancelearning.co.uk.