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Customer Service

Used by: Major High Street Stores, Global Law firms, Housing Associations, Local Government...


Engaging and Effective

Used in major organisations such as House of Fraser these programmes have a great pedigree. Our fun approach keeps learners enaged as we help them understand the customers perspective and how to play their part in increasing sales and improving service.

Maximise sales, improve service

Whether your objective is to maximise sales or to provide a better public service our online Customer Service courses form a comprehensive library of all the skills your employees require.


Preparing to be Outstanding Online and Interactive DVD courses
Understanding Customer Service
Price: £25.99 (GBP) 
Sales through Service Skills online or DVD courses
Sales through Service Skills
Price: £25.99 (GBP) 
Demanding Customers Online and Interactive DVD Courses
Helping Demanding Customers
Price: £25.99 (GBP) 
Complaints and Angry Customers online course
Complaints and Angry Customers
Price: £25.99 (GBP) 
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